FAQs
We Are Here To Answer Your Questions
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You can use the Schedule an Appointment button in the footer of the site. This will take to our online booking system.
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Yes! We offer virtual appointments through our online booking system, Jane. You can schedule your online appointment through our online booking system, by calling 587-757-1607, or by emailing admin@childpsychologicalservices.ca
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Yes! Each therapist does offer some evening and/or weekend appointments.
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Yes! All of our offices can accommodate wheelchairs and have accessible washrooms for your use.
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Psychologist - $235/hr
Clinical Social Worker - $235/hr
SLP - $170/hr
OT - $170/hrAny phone calls, emails, letters, forms, paperwork, and school meetings will be charged in 15 minute increments.
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Payment is processed after each session unless services are direct billed to insurance. We accept electronic funds transfer (EFT), credit card, and debit card (in-office only). Please note that credit card payments are subject to a 2.4% processing fee, which is charged by a third-party provider.
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Services provided by Registered Psychologists, Registered Clinical Social Workers, Registered Speech-Language Pathologists, and Registered Occupational Therapists in private practice are typically funded through extended health benefits, employee assistance programs, or self-pay.
Most extended health plans include some level of coverage or access to health spending accounts for psychological, speech-language, and occupational therapy services. Coverage varies by plan, and families are responsible for confirming eligibility and coverage details with their specific provider.
When direct billing to insurance is not available, a receipt is provided after each session for the purpose of submitting claims for reimbursement.
Please note that psychological, occupational therapy, and speech-language services may be claimed as a tax-deductible medical expense, in accordance with Canada Revenue Agency guidelines.
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Yes we do! Below is a list of service providers we can direct bill to:
Alberta Blue Cross
Desjardins
Greenshield
Manulife
Canada Life
ClaimSecure
Equitable Life
RCMP Madavie Blue Cross
Johnston Group
Group Source
Group Health
Chamber of Commerce
First Canadian
Manion
People Corporation
RWAM
Union Benefits
UV Insurance
Group GMS
Industrial Alliance
LiUNA Local 183
LiUNA Local 506
Manion
Maximum Benefit
People Corporation
Simply Benefits
TELUS AdjudiCare
Beneva
BPA
PSHCP
Canadian Construction Workers
Union Insurance
CINUP
Coughlin
Cowan
D.A. Townley
First Canadian
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We are located at Unit 230 - 158 Southbank Street in Okotoks, a town in Foothills County, just 25 kilometres south of Calgary and 19 kilometres north of High River
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Dr. Lauren Redgate (Infinity paediatrics)
Dr. Ernst Hoppenbrouwers (Infinity paediatrics)
Dr. Lindsay Stockdale (Kiwi Pediatrics)
Dr. Dan Ross (Kiwi Pediatrics)
Dr. Kate Culman (Kaleidoscope Pediatric)
Dr. Melanie Purtzki (Kaleidoscopic Paediatric)
Dr. Gary Chow (Kaleidoscope Paediatric)
Dr. Amy Chow (Kaleidoscope Paediatric)
Dr. Roxanne Goldade (https://www.drgoldade.com/)
Dr. Michael From (Snowy Owl Medical)
Dr. Jody Patrick (Lady Bug Pediatrics)
Dr. Waqar Waheed (Sky Psychiatry)
Dr. Nina Gudeon (Village Health and Wellness)
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Please call the Distress Centre at 403-266-4357, visit an urgent care centre (South Calgary Health Centre or Sheldon Chumir Health Centre) or visit the emergency centre of your closest hospital.
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No, you do not require a physician referral to be seen by a Psychologist, Speech Language Pathologist, or Occupational Therapist in private practice. You can simply call or email to book an appointment with the clinician of your choice at a time that is convenient for you.
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Absolutely! Research has found that a good therapeutic relationship has a significant impact on the outcome of therapy. It is vital that you find a therapist that you connect with, as well as feel comfortable sharing your emotions and experiences as you work through difficult issues and gain insight. If you are wanting to see a different therapist, please email us at admin@childpsychologicalservices.ca or call 587-757-1607.
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A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.
Appointments cancelled with less than 24 hours’ notice will be charged a cancellation fee equal to the full cost of the scheduled session, based on the clinician’s hourly rate. Clients who do not attend a scheduled appointment (“no-show”) will be billed for the full session fee for the time reserved.
Receipts issued for late cancellations or missed appointments will be clearly marked as “cancellation fee” or “missed appointment.” These fees are not eligible for insurance reimbursement.
We recognize that there are many valid reasons for cancelling appointments. To ensure consistency and fairness across all clients, cancellation fees are only waived in the event of:
A medical emergency requiring urgent professional care
A death in the family
A natural disaster
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Information that is shared during sessions is private and confidential. We do not release information about you or your child/adolescent to anyone without your written consent. However, there are three exceptions when we would have to break confidentiality: (1) if clients share information that leads us to believe that they or another person is at imminent risk of serious harm; (2) if clients share information that leads us to believe that a child (17 and under) or dependent adult is being abused or neglected; and (3) if clients become involved in a court case and therapy records are subpoenaed by a court of law. For children under 18 years of age, their legal guardians have the right to information that is being discussed in session. If parents/legal guardians would like us to share information about sessions with other professionals, we require a written release of information from all legal guardians.
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Absolutely! Child Psychological Services & Wellness is an LGBTQIA+ inclusive and affirming private practice clinic.
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Absolutely! Just let us know before your appointment if you will be bringing in your dog.
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FSCD is a resource that may be available to families who have a child under the age of 18 years old with a disability. FSCD can (should a child and family demonstrate need) help fund social skills groups, respite care, community aide care, counselling, as well as in-home support programs designed to help caregivers learn how to develop, design and implement learning and behavioural strategies. Families will need medical documentation from their physician or psychologist if they do not have an assessment report outlining the child and family's needs. Below is the the link on how to apply. https://www.alberta.ca/fscd-how-to-apply.aspx
Child Psychological Services & Wellness is able to bill FSCD directly for social skills groups only. For all other services, families are responsible for payment after each session and may submit their receipts online to FSCD for reimbursement.
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Yes! Here are a handle of services that offer respite/relief support:
Children’s Cottage Society
Offers crisis nursery, respite care, and family support for parents and children in Calgary, Alberta; helps strengthen families by demonstrating leadership through a network of crisis, respite, and support services.
Website: http://www.childrenscottage.ab.ca/
Developmental Disabilities Resource Centre
Helps match families with private respite providers; offers programs and resources for children and adults with disabilities.
Website: http://www.ddrc.ca/
Just 4 U Family Services
Provides respite care for families with special needs and typical children.
Website: http://www.just4ufamilyservices.com/
Optional Rehabilitation Services Inc
Provides support for dependent children/adolescents with disabilities.
Website: https://optionsrehab.org/
Post-Natal Helpers
Respite services for newborns to children of six years of age. Serves Calgary (and surrounding area when staff available).
Website: https://postnatalhelpers.ca/
Enviros Program
Enviros Program has a Respite Care Connections program that offers fee-for-service respite for families caring for 6- to 17-year-old children and youth with behavior and social challenges (ADHD, FASD, Autism, ODD, etc.) through community-based activities aligning with group interests and developmental needs. Enviros also provides other family support services, emergency foster care, and helps young adults become successfully independent.
Website: http://www.enviros.org/
Stepping Into Life Inc.
Provides respite care for families to help recognize and respond to the needs of all family members. Options include hourly, daytime, night time, 24 hours, several days at a time, or on a weekly basis.